Distributors entered 2022 amidst a bullish and relatively rosy outlook. Having weathered many of the economic and supply chain crises brought on by the COVID-19 pandemic, most signs point to opportunities for companies to recover and thrive in the new year. (Fourth-quarter financial results from 2021 suggest that recovering and thriving is already well underway.) […]
Category: MDM Podcast
Global Industrial Outlines 2022 Strategy Focus
Global Industrial has been on a repositioning journey over the past five-plus years. It divested international technology distribution operations to focus on its North American industrial business, rebranded under the Global Industrial name, and has driven a hybrid sales model of direct sales supported by a digital and multi-platform marketing platform. So it was good […]
Collaboration Will Define Competitive Advantage
At the MDM Digital Distributor Summit in 2019, AgoNow CEO Larry Davis gave a presentation on digitizing your customer journey. He cited a number of research sources documenting the digital migration of industrial customers in their buying processes — and this was prior to the sea change of 2022! So it was a good time […]
The Argument for a Small Distributor Renaissance
“The higher-tech we get, the more we lose high touch.” That’s one of three reasons why Al Bates, principal of Distribution Performance Project and dean of financial performance benchmarking, sees opportunities emerging for smaller independent distributors in the current business cycle. (Listen to the podcast with the player below). The challenge, he says of these […]
Motion President Breaux: Transparency and Honesty Matter Most for Employees
There has been an abundance of lessons learned by distributors ever since the pandemic hit last year, but Motion President Randy Breaux says some of the biggest include a better human touch with employees and a continued focus on customers. “It has been a challenging past 18 months, and I think the last few months […]
Winsupply’s President on Building Better Employees, Supply Chains
Earlier this year, Winsupply President John McKenzie, who started as a customer service rep at the company in 1996, helped create and launch a scholarship program that was designed to educate and train future Winsupply presidents from all walks of life. During a recent MDM podcast, McKenzie talks about how Winsupply is addressing supply chain […]
