Category: Sales

Innovation Inspiration with Diana Kander – Creating a Culture of Innovation

This post was originally published on this site You want your associates to be innovative. But how do you create a culture that encourages innovation? To start, ask yourself the following questions: Are you recognizing and encouraging innovation? Does your leadership model curiosity and innovation? Are you providing continuing education that promotes curiosity and innovation? […]

Innovation Inspiration with Diana Kander – Creating Value

This post was originally published on this site How do you get your customers to listen? The secret is to create value for them. Yet, how is that accomplished? Value isn’t an object or a commodity. Diana discusses the best way to generate ideas and actions that lead to creating value. [embedded content] If you […]

Innovation Inspiration with Diana Kander – Overcome Fear of Failure

This post was originally published on this site Today Diana discusses a common fear that paralyzes people from launching innovating pursuits – the fear of failure. Diana will discuss not only how to conquer this fear but help you understand how failure can play a part in your future, successful entrepreneurial endeavors. [embedded content] If you […]

Innovation Inspiration with Diana Kander – Deep Questions

This post was originally published on this site Deep Questions In this week’s installment of Innovation Inspiration, Diana discusses 5 questions you should be asking your customer to gain better insight into your relationship with them. The questions allow you to see more useful answers that you can use to better understand them and better […]

Every Customer Contact is an Opportunity

This post was originally published on this site Amazon has been cross-selling, up-selling, substituting and upgrading shoppers since 2006. Amazon attributes up to 35% of its revenue to cross-selling. Amazon claims that companies that up-sell and cross-sell on their site generate up to 10% additional revenue, although the average is more like one to four percent. […]