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CUSTOMER STORY

MHC Kenworth

"Our response time has been cut in half with faster client communication because of Moblico's platform"
FEATURING

Jon Zimmerman

Training and Development Manager

COMPANY

MHC Kenworth

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Jon Zimmerman from MHC Kenworth discusses the benefits his dealership has seen from adopting Moblico’s mobile engagement solution. He explains the challenges they were experiencing prior to implementing a mobile engagement solution and how it has since opened up new doors and opportunities they did not know they were missing.

Zimmerman dives into how mobile engagement solutions have transformed their customer service,  addressing the challenges of slow phone responses and communication. He also goes into detail about how the solution has enabled quicker and more efficient interactions, ultimately enhancing the overall customer experience.

Don’t miss the opportunity to learn from MHC Kenworth’s mobile engagement journey and watch the complete interview with Jon Zimmerman.

TRANSFORMING INTERACTIONS

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Mobile engagement is crucial in wholesale distribution, leveraging digital experiences for real-time, personalized interactions, driving customer satisfaction, and business growth.